Business protection

Business protection


1. Role of business ombudsman 

Functions and powers: 

  • The Business Ombudsman in Ukraine is an independent institution that considers complaints from entrepreneurs about violations of their rights by state authorities.
  • The main task is to support reducing administrative pressure on business, fighting corruption and improving the business environment.
  • The Business Ombudsman's Office (BOO) can provide recommendations to state authorities, but its decisions are not legally binding. 

Advantages: 

- Quick response to business complaints. 

- Publication of systemic reports on business problems.  

- Established communication with government agencies. 


 2. Special temporary investigation commission of the Verkhovna Rada of Ukraine on the protection of investors’ rights 

Functions and activities: 

  • This is a temporary parliamentary body that analyses situations of violation of investors’ rights. 
  • The main task is to control the actions of government agencies and develop legislative initiatives to improve the investment climate. 
  • The Commission can initiate investigations into violations and submit them to the Parliament. 

Advantages: 

- Political leverage to put pressure on the authorities. 

- Involvement of foreign investors in discussing problems. 

- Possibility to initiate changes to legislation. 


 3. “Pulse” online platform from the Ministry of Economy 

Purpose: 

  • The platform allows businesses to evaluate the work of government agencies and file complaints about violations. 
  • It is an instrument of feedback between business and government. 

Advantages: 

- Open access for all entrepreneurs. 

- Transparent system for evaluating the work of government agencies. 

- Possibility of public influence on government agencies. 

 

General conclusions: 

  • The Business Ombudsman is an effective mechanism for resolving individual cases, but has no enforcement powers. 
  • The TIC of the Verkhovna Rada has political influence, but its effectiveness depends on the composition of the parliament and the activity of the commission members. 
  • “Pulse” platform can be useful for monitoring the work of government agencies, but its impact on systemic change is limited.