Virtualisation is a technology for creating virtual servers or workstations to increase flexibility and optimise IT resources.
IT infrastructure is a set of hardware, software, networks, data and services that support the digital operations of the hromada.
Comprehensive security assessment (Pentest) is the testing of the IT infrastructure security using BlackBox, GreyBox and WhiteBox methods in accordance with security standards.
Microsoft licences are software licences required for the efficient operation of users and hromada’s IT systems.
Network infrastructure includes local and global networks, their configuration, support and optimisation.
Network traffic monitoring is the process of analysing network traffic to identify problems and optimise load.
Data backup is the creation of data copies to ensure their protection and possible recovery in the event of incidents.
Disaster recovery strategy is an action plan for restoring operations and data after accidents, cyber incidents or disasters.
System compatibility is the ability of different IT solutions to operate together without conflict.
Technical support is the provision of assistance to users in resolving technical problems and IT-related issues.
Cloud services are digital solutions that operate in a cloud environment and allow resources to be managed remotely.
Digitalisation is the process of introducing digital technologies into the operations of the hromada to improve efficiency and security.