ONE ORGANISATION – GLOBALLY CONNECTED
BDO’s global organisation extends across 164 countries and territories, with 97 000 people working out in more than 1700 offices – and they’re all working towards one goal: to provide our clients with exceptional service.
Our firms across the organisation cooperate closely and comply with consistent operating principles and quality standards. That means local resources who understand your business, your local and international markets and the specifics of your industry: all backed by a truly global organisation.
The fee income of all BDO firms, including the members of their exclusive alliances, was US$11.8 billion as of 30 September 2021
EXCEPTIONAL CLIENT SERVICE, DELIVERED ACROSS THE WORLD
BDO’s vision is to be the leader for exceptional client service. This is not about reinventing our profession’s approach to service, but about delivering our services exceptionally well – and delivering that high quality consistently in every office, every country and every territory where we have a presence. No matter where you do business, we have people who can help.
We demonstrate our objectivity and independence when dealing with our clients’ business issues, and this helps us to build relationships based on trust. There are ﬁve key components that describe BDO and our consistently exceptional service delivery:
CLIENT NEEDS: we anticipate our clients’ needs and are forthright in our views, in order to ensure the best outcome for you
COMMUNICATION: we are always clear, open & swift in our communication
COMMITMENT: we agree to and meet our commitments, meaning that we deliver what we promise, every day, for every client
PEOPLE: at BDO we are proud to provide the right environment for our people to grow and develop – but also the right people to deliver for our clients
VALUE: Our experts focus on creating value: we give our clients up to date ideas and valuable insights and advice that they can trust
We are a global organisation built on local relationships.
OUR GLOBAL COMMITMENT TO EXCEPTIONAL CLIENT SERVICE MEANS THAT WE DELIVER WHAT WE PROMISE, WHEN YOU NEED IT
We are the most agile and responsive of the global accounting organisations.
We’re big enough to be able to access the best group of experts for your needs from our national and international network, and we’re small enough to be responsive and innovative in how we tackle our clients’ challenges.
Our excellent global average staff to partner ratio of 10 to 1 means that our clients receive the right focus from the right people: people who are empowered and whose approach is hands-on. We can provide the perfect contact for your needs, no matter where in the world you are.
The constant evolution in today’s marketplace means that the needs of our clients and the objectives that they have for their businesses are constantly changing. Our global reach, combined with specialised local knowledge, ensures BDO’s tailored approach is best placed to address these needs. We constantly strive to further serve our clients’ needs by focusing on expanding our global reach, enhancing our industry expertise, and improving our ability to deliver seamless services worldwide.
We are continually expanding our global presence to incorporate strategically important markets: In 2019, new admissions increased BDO representation to 167 countries and territories worldwide, when we welcomed Honduras, Ivory Coast, New Caledonia, Nicaragua, Niger, Togo and the West Bank to the network. All BDO firms, new and established, are committed to engagement partners taking an active role in the day-to-day management of clients, a dedication to service reinforced by our market-leading staff to partner ratio of 9 to 1.
See below for an overview of our key facts and figures: